What we do
We create beautiful websites that drive business growth. We start with a focused design sprint to get a holistic overview of where your website can make the most impact. Your website is often the first experience new customers have with your brand and an ongoing service platform for existing customers. We’ll work with you to design and develop a new customer experience that gives your business an edge.
What we do
Customer Experience (CX), User Experience (UX) Design
We create custom designed websites that fit with your customers needs. Great user experience is a fundamental driver of loyalty. We work with you to craft customer experiences that do this. Our user experience (UX) research process uncovers the real drivers of user behaviour and motivations. We explore these through empathy workshops and create user stories defining their core needs. From this we explore and develop interactive wireframes that allow you to test and experience how the actual project will work.
Website Design and Branding
We design websites that are not only simple and effective to use, but also reflect your brand’s essence. We take the time to craft and create an interactive design experience that people enjoy using. Just developing an e-commerce solution for your website won’t mean you start selling more online. The design of your site needs to stand out and be attractive to your audience. You need to have a site that is well laid out and easy to navigate. Of course it needs to be beautiful but you need to have these basics right to get your website visitors converting.
Solution Focused Web Development
Our web development team are the unsung heroes of the agency, coding their way through everything from simple brochure websites to large complex multi sites and apps. Being technology agnostic gives us the option of selecting the right technology to solve whatever needs solving. We’re an open source development team with core strengths in WordPress, Silverstripe and for e-commerce websites we build in Shopify or Magento. We also use the most common online payment processing systems such as Payment Express, Paypal, eWay and Stripe.
Simple Content Management
You need to be in control of your website. We ensure you have an easy to use Content Management System (CMS) and use a modular design structure that lets you make the day to day changes you need. Regardless of the platform, you don’t want to be dependent on your web development company to be making changes. As we use open source platforms there also aren’t any monthly license fees required. So you can focus on improving the site and delivering better results.
Mobile Web Development
We live in a mobile first world now. The impact that the iPhone has had on our lives can’t be underestimated and whether you use iOS or Android we all do more on our devices than we ever have. Because of this we now develop for mobile first. There are lots of reasons for this. With the screen being smaller getting it right in mobile first is important. Also from a search point of view Google is moving to a Mobile first index – meaning if the page isn’t mobile optimised then it doesn’t exist. Regardless of budget we can design a beautiful mobile web experience. This might be using standard responsive development, a progressive web app or a mobile app. We can talk you through the options that best suit your requirements.
Driving online business results.
Because we are an integrated agency we can take responsibility for driving results. We’ll develop a strategy that will transform your business. This might require other services such as branding, campaigns or content. We’ll then work with you to ensure your story is in front of the right audience and we’ll have the analytics and reporting set up so to ensure your digital media is driving results.
See how we created a platform for Douglas to take on the pharmaceutical world.
Thinking about a new site? Send us a link to your existing site we’ll run it through our Web Health diagnostic and let you know what needs attention.
Website Design FAQs
There are six key stages to design and develop a website. 1. Scoping – understanding requirements and developing a timing plan to do the work, 2. Research – who is this for, what are the competitors doing, how will people use the site, 3. Design – creating the customer experience and the content, 4. Development – building the backend and frontend code, 5. Testing – making sure the site is ready to go live, 6. Deployment – making the site live and trouble shooting any issues in the final production environment.
A good website helps people get things done. A great website creates a real customer experience. It’s designed for mobile first, it’s beautifully designed, it’s animated and interactive, it’s fast and easy to navigate, it scores highly for SEO and allows you to edit your own content easily. At the end of the day a great website is a pleasure to use.
A standard website project will take between three and five months. That’s including research and design through to deployment.
If you want a website that has flexibility, thoughtful user experience, is visually striking and useful then you’ll need a development team like YoungShand’s. A great website like this usually ranges between $40,000 – 100,000 depending on the features, and will include full content management because you should always be able to change your content without relying on someone else. Ecommerce solutions can also be built within this budget.
If you’re a small business you can cheaply build a website using a templated platform like Wix or Squarespace which doesn’t require a developer. YoungShand can help here by providing branded designs that fit the template at a cheaper cost.